Gregory T Uic

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Dallas, Texas

Boaght a new savage fired too boxes in it I think the scope is bad

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Savage Arms - Boaght a new savage fired too boxes in it I think the scope is bad
Cant even come close to hitting the target the scope the rifle fires great I really like the rifle it just the scope it came with what can you do to help me with this problem
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User's recommendation: I will buy another just the scope not anygood won’t come close to target what can you do about this problem I am having I enjoy shooting the rifle just having problems with the scope

Resolved
James K Gtk

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Verified Reviewer
| map-marker Savage, Minnesota

Resolved: Three month waif on repair

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Updated by user Feb 21, 2024

Company fixed the issue and I have been provided with apology. Savage finally offered a replacement rifle , just not the same model exactly.They hopefully are shipping a Mark 11 Minimalist in place of the FVSR i sent in , but i have to pay another FFL fee. I will know soon what the outcome will be.

Original review Feb 14, 2024
I sent my rifle in for poor Accuracy issues with the barrel, they received it on Nov 15 2023 . They determined the problem was the barrel and as of Feb 15 2023 it has not been repaired due to no barrel availability from their Canada facility. And they still have not offered a solution. I told the representative on the phone I would even pay the difference for an upgrade if they couldn't repair or replace the one I sent in, still waiting on a response. I'll keep you updated.
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Preferred solution: New item if mine cannot be repaired

Edgard Chx
map-marker Edenton, North Carolina

Absolutely terrible left-handed rifle sales

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I thought this company would be great because they had left-handed rifles but I was very wrong. But it turns out if you read the fine print you're probably not allowed to say very much about how you feel about this company. But I would not recommend it to anyone especially any left-handed people looking for left-handed guns.
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User's recommendation: I would not recommend using this company to anyone I kn

Anonymous

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Verified Buyer
| map-marker Oriental, North Carolina

Inaccurate rifle

Savage Arms - Inaccurate rifle
Purchased rifle A17 Savage Dec 17 2023 now Feb 15 2024.Rifle shot 5 inches to right at 15 feet.Returned to Academy Sports.Switched scope and mount same deal . Academy returned to Savage.. Savage offers no information to Academy except that they have the rifle.Never seen a new rifle shoot so poorly.Big box stores do not accept returns on firearms so they are at Savages mercy.Beware of Savage they seem to care less about repairs.( No Information about when repairs will be done) I didn't buy a rifle to sit in Savage repair shop.If they can't get repair done in timely fashion.Send me a new rifle.Dont jerk me and Academy Sports around.Be careful purchasing Savage Rifles if you are going to hunt with it buy it a season early because you can't be sure what you are going to get and repairs take who knows how long.
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Chris H Oic

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Verified Reviewer

New 6.5 PRC will not group ammo

Savage Arms - New 6.5 PRC will not group ammo
Purchased a Savage 110 HI country sporter and the gun will not group better 6in. At 100 Yds. Trying to contact savage now to see what can be done to resolve issue.
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Preferred solution: Replacement barrel or replacement gun

Anonymous
map-marker Knoxville, Tennessee

Bolt firing pin may have broken while firing. Now it does not tough primer.

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I can't rate ALL areas. I can only attest to the "Warranty" dept phone #. I called and selected #1. All I got was recording selling their latest products. Over and over and over. No-one ever answered the phone. Nor was there an option to leave a msg or a phone #. So, what kind of "customer service" is that? I'll tell you. That's NO SERVICE AT ALL. So what are you going to do about it?
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Anonymous
map-marker Western Springs, Illinois

Bought a 22 caliber BV rifle. Loading hole in breech was too small to accommodate a 22 long rifle round.

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First off, I wanted to see how light or heavy the accutrigger was set so I manually loaded a steelworx stainless 22 lr snap cap. These are high end snap caps and are just a smidge smaller in diameter than a live round. Went in breech, I pulled trigger, and opened bolt to eject. It wouldn't eject the cap. Dental picked the cap out, put it in clip and reinserted. Cap went into breach but again..wouldn't eject. Placed 3 live rounds in clip, inserted in gun and worked bolt to chamber a shell. Would only go into breech to the mouth of the case. The rounded bullet would enter breech hole but the rest of the round would not go in. Even with bolt & clip out of gun you could not get the entire shell into the barrel. *** poor quality control and now they have the gun and I have to wait to see what they're going to do about it.
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User's recommendation: Spend the extra $ on a better quality gun. I learned my lesson.

Calvert Lxj

Need help got broken stock who do l call send number that work

Drop gun stock broke in half what can u due to help me yall are the hardest comp to talk to for help send me a phone num thats anseer
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Loss:
$100
Anonymous
map-marker Atlanta, Georgia

Bad or non-existent customer service

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Received my Axis .270 bolt action rifle for Christmas. After firing the weapon for the first time, the casing got stuck in the chamber and I had to get a rubber mallet to get the bolt back. I called customer service several times and after sitting on hold forever, a recording comes on and says they are backed up. I submitted an email request as well with no response after 2 weeks. Never again.
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User's recommendation: Don't do it

1 comment
Guest

I’m having the same issue

Mizuki Glg

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Verified Reviewer
| map-marker Ohatchee, Alabama

Problems with 22mag savage model 93 boltaction jams constantly

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I am trying to get a new 22mag boltaction savage model 93 repaired, it jams all the time basically worthless. I had the gun over a year before I tried shooting it because of health reasons. Have a nice scope on it but will only jam when I try to shoot.. ups said I need a label from savage to have gun shipped, I wish I had read gun complaints on goggles before purchasing the gun. Can someone help? Took me 2 days to talk to someone at savage arms and I guess they didn't have a clue to what I needed done!
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User's recommendation: Stay away from model 93 22mag boltaction rifles they jam very bad!

Dotti Dvi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shippensburg, Pennsylvania

Accutrigger

I called them 5 times to ask 1 simple question and never got a response. Was on hold for over 45min total. Before I called I contacted several other companies, who had answered and where very polite. I'm about to become a hater for savage
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Resolved
Julio D Qel

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Verified Reviewer

Resolved: Customer service in Canada.

Updated by user Dec 04, 2023

Company fixed the issue and I have been provided with apology. I recibí the rifle today I’m not sure yet if is okay until I go to the range.The bolt was replaced and magazine.

Original review Nov 27, 2023
NFG bad customer service in Canada. NFG bad customer service in Canada. NFG bad customer service in Canada. NFG bad customer service in Canada. NFG bad customer service in Canada.
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Preferred solution: Better service for Canadian

User's recommendation: Away is better.

Anonymous
map-marker Belleville, Michigan

Problem with my firearm

Will not feed I believe it is the clip But not sure it is a 6mm arc I tried using my 22 - 250 clip and it feeds better but the clip is too big I've been single feeding it and I love how accurate it is
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Anonymous
map-marker Buffalo, New York

350 legend, savage axis, magazine problem

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The guy I talked too was extremely helpful and very knowledgeable about the gun i needed parts for. Also spoked varry clearly!
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User's recommendation: Absolutely

Dustin B Khf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Barrel is not correct size as showed on rifle

Savage Arms - Barrel is not correct size as showed on rifle
Went out shooting went to load bullet & bolt wont close with bullet in as its not the correct size not happy
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Loss:
$200
Pros:
  • Good all around guns
Cons:
  • Dealing with warranty work

Preferred solution: Would like to have another 6.5 sent back to me!

User's recommendation: Get something else

Anonymous
map-marker Durham, North Carolina

Gun issue

Savage A17 jams after every shot. I was issued a new Gen 2 magazine, and I'm hoping this will fix the problem. Still waiting on the magazine however.
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